Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
20-30 amp service. 1 HP and 1.5 HP pumps can run on 110V or 220V (specify at checkout). 2 HP pumps require 220V only. If using an extension cord: minimum 12-gauge, maximum 50' length.
Not sure or need help? Call 800.817.1850 during installation for live guidance.
How do I winterize my system?
Simple 15-minute process: (1) Disconnect quick-connect hoses, (2) Pull filter from water, (3) Drain pump completely, (4) Store everything in garage/shed. Spring startup is just as easy—reconnect and go. Complete winterization guide included.
How long do pumps last?
Our cast iron pumps typically last 10-15+ years with basic maintenance. Some customers report 20+ years. Plastic pumps from big box stores average 2-4 years.
What warranty do you offer?
All BeachGroomer systems include a 1-year warranty covering defects in materials and workmanship. Little Giant pumps also carry the manufacturer's warranty. If something goes wrong, call 800.817.1850 and we'll coordinate repairs or replacement quickly.
2. Product Questions
Which pump package size do I need?
It depends on your property size and intended use:
2 HP: 2+ acres, 12+ sprinkler heads, estates or commercial
Call 800.817.1850 and we'll help you size based on your specific property.
Do I need a complete pump package or just a pump?
If you already have a filter, suction hose, check valve, and pump base—you just need a pump. If you're starting from scratch or missing any components, our complete packages include everything and save you money versus buying separately.
Will your irrigation pumps work with my existing sprinkler system?
Yes, in most cases. Our pumps use standard NPT connections and deliver pressure comparable to municipal water systems. If you're currently using city water for irrigation, our pumps are direct replacements. Call 800.817.1850 to verify compatibility.
Does the BeachGroomer require a pump?
Yes. The Basic BeachGroomer requires a 1-2 HP irrigation pump that you provide. Our Complete Bundle include everything: BeachGroomer, pump, filter, hoses, and all hardware.
Can I use lake water for irrigation?
Absolutely—that's exactly what our systems are designed for. Our Big Foot Filter removes debris and sediment, delivering clean water to your pump and sprinklers. You'll save $2,500-$4,500 annually versus using municipal water.
3. Payment Questions
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay.
Do you offer financing?
Yes! Pay over time with Affirm. Choose from flexible payment plans with rates as low as 0% APR depending on your purchase amount and credit approval. Financing options appear at checkout.
Is my payment information secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
4. Shipping Questions
How long does shipping take?
Most orders ship from our Minnesota facility within 2-3 business days. Standard shipping takes 2-5 business days.
Can I track my order?
Yes. You'll receive tracking information via email once your order ships. Freight shipments include carrier contact information so you can schedule delivery.
Do you offer free shipping?
Yes! Free shipping on all orders over $500 within the continental United States. Orders under $500 have standard shipping rates calculated at checkout.
How do I place an order?
Browse our products, add items to your cart, and complete checkout. Need help? Call 800.817.1850 and we'll place your order over the phone and answer any questions about which products fit your needs.
Email: Use the contact form on our Contact Us page
Response time: Phone support is immediate during business hours. Email inquiries answered within 24 hours.
Can someone help me choose the right products?
Absolutely! That's what we're here for. Call 800.817.1850 and speak with our lakefront specialists. We'll discuss your property size, current setup, intended use, and budget—then recommend exactly what you need. No pressure, just real help from real people.
Do you offer technical support after purchase?
Yes—unlimited technical support for the life of your system. Call 800.817.1850 for help with installation, troubleshooting, maintenance, or any questions. We've installed these systems hundreds of times and can solve virtually any issue.
I'm not sure which replacement part I need. Can you help?
Yes. Call 800.817.1850 with your model number, a description, or a photo of your current setup. We can look up your previous orders to see what you originally purchased and identify the exact replacement part you need.
Choosing a selection results in a full page refresh.
